• Weather Alert - Please expect some delays due to severe weather being experienced across the country. We’re working hard to keep things moving safely. Thank you for your patience.

Receiving parcels

What if my parcel arrives damaged?

If your parcel arrives damaged, you should contact the sender and let them know and they’ll advise you of the next steps.

If you’re the sender, please submit a claim from your fastwaystore.

*Only Fastway customers are allowed to submit a claim.